MAIL-IN Console Repairs

Read the page & fill out the form below
If you’re not sure call 9-5 weekdays on 0459 667 483 happy to have a quick chat. ( I will not reply to texts )

Ship Device to

Onsite I.T. Services
1 Angelica Place
Forest Lake 4078
Brisbane, QLD Australia

Onsite I.T. Services takes ZERO responsibility for lost or damaged consoles in transit, if you don’t understand or agree to that DON’T send it to us!

  • Don’t send cables, controllers or accessories unless they directly relate to the repair.
  • Pack the device securely and safely as we return it in the same box & padding.
  • Include a copy of this form (we will email you a copy from your email address provided) or a handwritten note with your name and phone number & address inside box preferably taped to the console.
  • Quotes can’t be done without a physical inspection, but a price guide can be found here.
  • Return shipping & handling is a flat $30 fee (Australia ONLY!), you may organize your own courier company and have them pick the device up if required.
  • No Fix can opt not to send it back otherwise $30 return fee still applies
  • Workshop turnaround time is typically 48 hours, we will call & email an invoice for payment once complete – our goal is not to have the device in our workshop for longer than 48 hours but each job is different as a result if it’s longer we will call.